Frequently Asked Questions

How long does it take to get my package?

It depends on which shipping method you use. It takes a few hours to 5 days depending on your address and shipping method you use. See detail on the checkout page for available shipping methods. (NOTE: Delivery Time may change in abnormal situations in country including but not limited to national emergency etc.)

Do I need an account to place orders?

Yes, you need an account to place orders.
ویب سائٹ پر آرڈر کرنے کا طریقہ


How you can create account on

What is Order Delivery time?

Courier company:
We ship package through TCS courier company  2 to 3 working days required to deliver your order on Advance payment.
Delivery charges 250RS for 1KG

More than 1kg Order Weight will be updated to you on Call or SMS or Whatsapp.
With Respect to whether and Country or your city situation or holiday your order Delivery might be late.


What is your account numbers for advance payment for product order transactions?

ACCOUNT NO: 02300102293201
Branch Code: 0230

Price Related

Are prices on the website inclusive of taxes?

No, Prices on the website are not inclusive of any kind of taxes. Please contact through email to find prices inclusive of taxes.

Are prices on the website are final in all aspects?

Mostly prices on website are updated and final but it may change due to many factors including but not limited to market availability, import problems etc. So we it is better to communicate order department in case of any question related to updated prices.

Order Tracking Related

How do I track my order?

After order confirmation through the phone call, you will receive the invoice through email which contains tracking number Go to the respective Courier website and track your order OR call to respective courier company helpline. You can also see the tracking number in the invoice available in My Account -> Orders on the website.

How to track order if sent by TCS courier company?
             TCS Courier helpline   021-111-123-456

Track your TCS order online, Visit this link:
tracking number starts with 77 (for TCS website only)
Example. 774286711593

Working time and Pickup Location Related


What are Working time of ?

Mon-Sat 11Am to evening 8PM.

Friday 1Pm to 2PM Namaz brake

Sunday off 


What is your store location?

Al Barak Mobile Ocean center Shop #15-S second floor Hall Road lahore Pakistan.

Policy Related

What is your return policy?

Please click here to know about the return policy.


What is your user’s privacy policy?

Please click here to know about the user’s privacy policy.


What are terms and conditions for user to use this website?

Please click here to know about the terms and conditions to use website.

How you can cancel your order:

After placing order on website you will receive a order department number (0311-4807453) you can send us Whatsapp on that number for order cancellation and you can also contact on our helpline number for order cancellation.